NO QUESTION IS TOO SILLY

VIRGIN Atlantic airline staff have revealed the most bizarre questions asked by passengers on flights, with “Can you turn the engines down, they’re too noisy!” topping the list.

In a survey of 3000 Virgin Atlantic cabin crew, common questions from passengers ranged from “Please can the Captain stop the turbulence?” to “Is there a McDonald’s on board?” It seems many passengers get confused about the delicacies of pressurized cabins, with many asking if windows can be opened. They also overestimate what it’s like on a plane, and have been known to ask for directions to the showers, and where the children’s playroom is.

Crew members also revealed they have been asked to book in massages for Barbie dolls, entertain rowdy children, and even help find a missing glass eye.

I found that to be an interesting news story that I read recently. Have you ever felt frustrated that people are asking you too many questions about stuff you think they should know? We all have. The key is this, as far as I can tell, the more you get people thinking about, or talking about your product, the better it is for you. I get many people who are embarrassed to ask what they consider to be basic questions, but I am always quick to encourage them to ask – what’s to say it’s a silly question.

I challenge you this week to ask more questions and encourage those you engage in discussion to ask as many questions as they can – who knows, it might just be a successful strategy. Remember you heard it first from me (well sort of!)

Thanks to Neil Richmund

http://neilrichmund.com/no-question-is-a-silly-question-really/